References

What our clients say

Reference letters from organisations for which we designed, implemented and developed business process automation: from telecoms and rail to healthcare and insurance. We publish only content for which we have received official consent. If you need an official reference document, get in touch.

Telecommunications
P4 Sp. z o.o.

CRM and provisioning systems for Play

A long-standing collaboration across two areas: building and developing tailor-made applications automating sales and sales-network processes, and migrating a mission-critical provisioning system to the Temporal platform.

“Play values its collaboration with Horus in the area of BPM, IT systems integration and the design of solutions dedicated to the sales network. Horus is also a highly competent support line, focused on rapid diagnosis and efficient resolution of reported issues.”PL

Paweł PassowiczDirector of the IT and Digital Transformation Department, PLAY (P4 Sp. z o.o.)

“We regard our collaboration with Horus on the provisioning system as a partnership that genuinely accelerated our cloud-native technology transformation.”

Piotr JemielniakHead of Billing Systems, Play, Billing and provisioning department

30M
workflows per month
zero
downtime for subscribers during the migration
8,000+
workflows per minute at peak
40k QPS
2,000 state transitions/s after tuning

Temporal, BPM Activiti, AngularJS, DevOps, IT integrations

Reference letters

Rail / logistics
DB Cargo Polska S.A.
15 Sept 2026

Automating operational processes in rail freight

Process analysis, selection of the areas with the greatest automation potential, and deployment of RPA robots on the UiPath platform. Key result: automation that monitors changes in train consists and passes the required information to an external timetable management system.

“On the basis of our collaboration to date, we recommend Horus with full conviction as a reliable, committed and competent partner in the analysis, optimisation and automation of business processes.”

“A significant result of the automations deployed is substantial savings, one of the key business benefits for our organisation.”PL

Dariusz KasprzykDirector of Digital Transformation and IT Management, DB Cargo Polska S.A.

Tomasz KrzywoszDirector of the Planning and Implementation Division, DB Cargo Polska S.A.

UiPath, RPA, process analysis, IT integrations

Reference letter

Healthcare
Medicover Healthcare Services
22 Mar 2018

BPMS and a business rules engine serving thousands of Patients

Implementation and development of a key system based on a BPMS platform and a business rules engine (BRMS), supporting a multichannel Patient service process.

“Horus is responsible for the implementation and development of a system critical to Medicover, based on a BPMS platform and a business rules engine (BRMS). These technologies are at the heart of an important process within the multichannel service of thousands of Patients, and an opportunity for the digital transformation of our business.”

“We value the technical competence of Horus and its client-oriented approach. The people at Horus are a group of very good IT specialists.”PL

Monika BisDirector of Central Procurement and Administration, Medicover Healthcare Services

BPMS, BRMS, multichannel service

Reference letter

Insurance
Signal Iduna Polska
2 Mar 2015

Standardising a key health insurance process on Bonita BPMS

Automation and standardisation of one of the key processes in health insurance on the Bonita BPM Suite platform, together with training and knowledge transfer to the client's IT team. Horus as the official Bonitasoft Partner in Poland.

“Horus treats the business goals of the project very seriously and with great understanding, actively proposes solutions that improve the process, reports on progress and neutralises risks.”

“I confirm full satisfaction with the project collaboration with Horus, confirmed by the further joint projects planned in the area of building process applications.”PL

Jarosław RostkowskiIT Director, Signal Iduna Polska

Bonita BPMS, Bonitasoft Partner, knowledge transfer

Reference letter

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